CIDer is a caller ID standalone device which monitors simultaneously two (2) independent phone lines and forwards to the local network (LAN/WAN), the collected data. More precisely, the CIDer bears 4 phone-line (RJ11) connectors and can be connected in parallel to the existing phones, such as a common answering machine. Thus, istallation on the existing phone lines is easy and not any extra complicated cabling is necessary.

CIDer undertakes to pick and aggregate all the information sent by the landline network, any time an inbound call happens. Then, it initiates a UDP/IP message with the caller’s information and broadcasts it to the local network. This message can be received from any device connected to the local network.

To download the CIDerApp software go to the "Downloads" section 

• Delivery and Over the Phone Orders
• Fake Accounts Οbstruction and Secure Account Recovery
• Fraudulent Transactions and Fake Orders Elimination
• Anti-Spam Applications and Robo-Calls Blockers
• Customer Support Services Centers
• Inbound and/or Missed Calls Management Systems

CIDer creates and broadcasts UDP/IP messages containing the prenatal caller’s details exactly as they are served from the landline phone provider. Specifically, it sends the following details:

• 1.  The phone-Line’s input number (L1, L2)
• 2.  The Date/Time of the inbound call
• 3.  The caller’s phone number
• 4.  The caller’s name and/or other details (Call centers or MDMF)
• 5.  A Checksum byte at the end of the sequence for validity check

Below is presented an example of a UDP/IP packet content referring to an inbound call at Line 1 (L1) where the caller’s phone number is 6999 123 456 and happened at 14:05 of 15/01.

For further details regarding the message format please refer to the Integration Guide.